Data Protection
We take the security of your data seriously. All data transmitted between your systems and our AI assistants is encrypted using industry-standard SSL/TLS protocols. We implement multiple layers of security to protect your business information and customer data.
Infrastructure Security
Our AI assistants run on secure, enterprise-grade infrastructure with regular security updates and monitoring. We use cloud providers that maintain SOC 2 Type II compliance and implement additional security measures specific to our AI assistant services.
Access Controls
Access to your AI assistant configurations and data is strictly controlled. We use role-based access controls and multi-factor authentication where appropriate. Only authorized personnel have access to your systems, and all access is logged and monitored.
Data Privacy
Your business data remains private and is not used to train our AI models. We only access the data necessary to provide our AI assistant services, and we do not share your data with third parties without your explicit consent.
Monitoring & Incident Response
We continuously monitor our systems for security threats and have established incident response procedures. In the unlikely event of a security incident, we will notify affected customers promptly and take immediate action to mitigate any risks.
Compliance
We maintain compliance with relevant data protection regulations and industry standards. Our security practices are regularly reviewed and updated to ensure they meet the highest standards for protecting your business data.
Reporting Security Issues
If you discover a security vulnerability or have concerns about our security practices, please report them to security@moulds.ai. We take all security reports seriously and will investigate promptly.
Contact Us
For questions about our security practices or to request additional security information, please contact us at security@moulds.ai.